Welcome to Phoenix Villa. By accessing or using our website and booking services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms and Conditions carefully before making a reservation or using our services.

1. Introduction

These Terms and Conditions govern your use of the Phoenix Villa website, bookings, and any related services. By accessing our website or making a booking, you agree to be legally bound by these Terms. If you do not agree to these Terms, please refrain from using our services.

2. Your Registration Obligations

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3. Bookings and Reservations

• Reservation Confirmation : Your booking is confirmed once you receive a confirmation email from Phoenix Villa. The confirmation email will include details of your reservation, check-in/check-out dates, and payment information
• Check-In and Check-Out : Check-in time is [insert time] and check-out time is [insert time]. Early check-in or late check-out may be arranged based on availability and may incur additional charges.

4. Guest Responsibilities

• Compliance with Laws : Guests must comply with all local laws and regulations during their stay.
• Maximum Occupancy : Each villa has a maximum occupancy limit. Exceeding this limit may result in additional charges or termination of your stay without a refund.

5. Limitation of Liability

Phoenix Villa strives to provide a safe and enjoyable experience for all guests. However, we shall not be held liable for any:

• Loss, theft, or damage to personal property
• Injury, illness, or accidents that occur during your stay, unless caused by our negligence
• Acts of God, such as natural disasters, weather conditions, or other events beyond our control that may affect your stay

6. Changes to Terms

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.

7. Privacy

Phoenix Villa reserves the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website or services after any such changes indicates your acceptance of the new Terms.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Phone :+91 9820061845
Email :phoenixstays21@gmail.com
Address :204, Nivan Building, SV Road, Khar west, Mumbai 400052